Mike Kennedy

Industry veteran with over 25 years of experience driving business transformations in the tech sector. Mike specializes in helping companies evolve their product portfolios to XaaS or Anything-as-a-Service models and drive the underlying RevOps transformation required to make those models work. Over the last three years, his focus has expanded to leading Customer Zero strategy transformations with an AI and Agentic Enterprise lens — partnering with major enterprises to reimagine how they run when intelligent agents become a core part of the operating model.Across his career, Mike has helped numerous hardware, software and consulting organizations make the transition to subscription services and hybrid solution selling, with deep expertise in the organizational, operational, and technical changes required to reduce friction in the buyer's journey and scale a recurring revenue business. More recently, he has been at the forefront of the shift to the agentic enterprise — designing Customer Zero programs that embed AI agents into revenue, delivery, and customer-facing workflows, and proving out what an AI-native services organization looks like in practice.By taking an end-to-end approach across product, marketing, sales, finance, and services, Mike helps clients drive adoption, optimize the customer lifecycle, and improve retention — first in the as-a-Service economy, and now in the emerging era of the agentic enterprise.